Reviewing Conversation History

Your conversation history is a valuable resource for tracking progress, identifying patterns, and extracting insights from past discussions. This guide shows you how to effectively review and utilize your conversation history in The Understanding Engine.

Accessing Your Conversation History

From the Dashboard

Your dashboard provides quick access to all your conversations:

1. Log in to your account and navigate to the Dashboard
2. View your Active Sessions for ongoing conversations
3. Scroll down to see Archived Sessions for completed conversations
4. Use the search bar to find specific sessions by name or participant

Session Organization

Sessions are organized to help you find what you need:

• Recent Activity - Sessions sorted by last message timestamp
• Session Type - Filter by Solo or Collaborative sessions
• Completion Status - View completed, active, or paused sessions
• Date Range - Find sessions from specific time periods

Understanding Session Details

Session Overview

Each session in your history includes:

• Session Name - The main topic or issue discussed
• Participants - Who was involved (you alone or with a partner)
• Duration - When the session started and ended
• Progress Indicators - Number of sub-issues completed
• Action Items - Quick view of tasks generated

Viewing Full Conversations

To review a complete conversation:

1. Click on any session from your dashboard
2. View the conversation in Timeline Mode to see the flow of discussion
3. Switch to Sub-Issue View to see organized topics
4. Use Search within Session to find specific messages

Key Features for History Review

Message Types

Understanding different message types helps you review more effectively:

• Original Messages - What was actually written
• Refined Messages - AI-improved versions for clarity
• Mediator Responses - AI guidance and suggestions
• System Messages - Session milestones and transitions

Export Options

Export your conversation history for external review:

• PDF Export - Professional formatted document (All tiers)
• JSON Export - Raw data for analysis (Basic/Premium)
• CSV Export - Spreadsheet format for action items (Basic/Premium)
• Print View - Simplified format for printing (All tiers)

Analyzing Patterns and Progress

Identifying Communication Patterns

Use your history to spot recurring themes:

• Repeated Topics - Issues that come up multiple times
• Emotional Triggers - Situations that escalate discussions
• Successful Strategies - Approaches that led to resolution
• Time Patterns - When difficult conversations tend to occur

Tracking Progress

Monitor improvement over time:

• Resolution Speed - Are issues resolving faster?
• Action Item Completion - Track follow-through rates
• Complexity Trends - Are conversations becoming less complex?
• Agreement Patterns - How often do you reach consensus?

Advanced Review Features

Root Cause Analysis (RCA)

For completed sessions, generate comprehensive analysis:

1. Open a completed session from your history
2. Click "Generate RCA Report" in the Export Options
3. Review the Ishikawa diagram showing cause categories
4. Examine the "5 Whys" analysis for root causes
5. Study recommendations for future conversations

Cross-Session Insights (Premium)

Premium users can access analytics across multiple sessions:

• Communication Style Analysis - How your style evolves
• Topic Clustering - Related issues across sessions
• Progress Metrics - Quantified improvement indicators
• Predictive Insights - AI-identified areas for focus

Privacy and Sharing

Access Control

Your conversation history is private by default:

• Solo Sessions - Only visible to you
• Collaborative Sessions - Visible to both participants
• Shared Access - Explicitly grant viewing permissions
• Professional Access - Share with therapists or coaches

Sharing History

When appropriate, you can share conversation insights:

1. Generate a Summary Report of key points
2. Create a Shareable Link with expiration date
3. Export Anonymized Version removing personal details
4. Use Professional Export for healthcare providers

Best Practices for History Review

Regular Review Schedule

• Weekly - Check action item progress
• Monthly - Review completed sessions for patterns
• Quarterly - Analyze long-term communication trends
• Annually - Comprehensive relationship/personal growth review

Effective Review Techniques

• Focus on Growth - Look for improvements, not just problems
• Note Successes - Document what worked well
• Identify Triggers - Understand what escalates conflicts
• Track Commitments - Ensure follow-through on agreements

Data Retention and Management

Retention Periods

Conversation history retention varies by tier:

• Free Tier - 30 days of conversation history
• Basic Tier - Unlimited retention while subscribed
• Premium Tier - Unlimited retention with advanced search

Managing Your History

Control your conversation data:

• Archive Sessions - Move completed conversations to archives
• Delete Messages - Remove specific messages (your own only)
• Export Before Downgrade - Save data before changing tiers
• Privacy Dashboard - Manage all your data from one place

Troubleshooting History Access

Can't Find a Session

• Check both Active and Archived sections
• Use the search function with participant names
• Try searching for specific keywords from the conversation
• Verify the date range filters aren't too restrictive

Missing Messages

• Ensure you're viewing the correct sub-issue
• Check if messages were deleted by participants
• Verify your subscription tier's retention period
• Contact support if data seems incorrectly missing

Next Steps

Make the most of your conversation history:

• Measuring Conversation Success - Learn to quantify improvement
• Creating Action Items - Turn insights into action
• Conversation Privacy - Understand your privacy controls

Your conversation history is a powerful tool for personal and relationship growth. Regular review helps you learn from the past and continuously improve your communication skills.