Terms of Service

Effective Date: March 1, 2025

These Terms of Service ("Terms") govern your use of The Understanding Engine platform and services. By using our service, you agree to these Terms.

Acceptance of Terms

By accessing or using The Understanding Engine, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our service.

Description of Service

The Understanding Engine provides a platform for communication and mediation assistance. Our service includes:

  • Conversation facilitation between users
  • AI-assisted mediation tools
  • Issue identification and resolution frameworks
  • Communication improvement guidance

User Accounts

To use our service, you must create an account. You are responsible for:

  • Providing accurate account information
  • Maintaining the security of your account credentials
  • All activities that occur under your account

We reserve the right to terminate accounts that violate these Terms or for any other reason at our discretion.

User Conduct

When using our service, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Post or transmit harmful, threatening, abusive, or defamatory content
  • Attempt to interfere with the proper functioning of the service
  • Use the service for any illegal or unauthorized purpose

Content and Intellectual Property

You retain ownership of the content you create or share through our service. By using our service, you grant us a non-exclusive, worldwide license to use, store, and process your content for the purpose of providing and improving our service.

The Understanding Engine and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

Subscription and Payments

Some features of our service may require a paid subscription. By subscribing to a paid plan:

  • You agree to pay all fees associated with your subscription plan
  • Subscriptions will automatically renew unless canceled before the renewal date
  • Refunds are provided in accordance with our refund policy

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE UNDERSTANDING ENGINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

Indemnification

You agree to indemnify, defend, and hold harmless The Understanding Engine and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees, arising out of or in any way connected with your access to or use of the service or your violation of these Terms.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through the platform. Your continued use of the service after such modifications constitutes your acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at terms@understandingengine.com.